Full range of 24/7 Technical Support
Aiming to constantly improve our quality and level of the service delivered, SIAE Microelettronica Group is using a Case Tracking System service (Web Ticketing) to deliver post-sales technical support services and meet ISO Quality Assurance criteria.
With Web Ticketing, Users benefit of a web-based application where granted users shall access online 24/7 to open and track requests, interact with SIAE Microelettronica Group Technical Support departments, get qualified support and remote assistance for technical queries that require product technical expertise, activate trouble resolution procedures on reported technical issues within the agreed service level and monitor the progress of their own tickets till closure.
In case you are entitled to our post-sales technical support services, you should have already received the login code to access the Web Ticketing service. If you wish to subscribe to our post-sales technical support service or if you have already subscribed to it, but you have not yet received the login code, please use the Contact Us page of this site, select "Sales contact" in the Area of Interest field and describe your case in the message field.